What happens when a nursing home resident complains to a state agency about abuse or neglect?

A:

The complaint will be reported to the Florida Adult Protective Services agency for investigation. They will interview the resident, family members, and nursing home staff. If they find it to be a well-founded complaint, they will take appropriate action.

If the resident's family is not satisfied that these services are enough, they will usually consult a nursing home negligence attorney and discuss bringing a civil action for damages.